Credit and delivery

Send selects out and see who downloaded

Each recipient gets their own link and a passcode in a separate email, and you see who downloaded.

See who downloaded, and cut off one person without touching the rest.

See who downloaded, and when

Every shared export lists its recipients with a download count and the time of the last download. When an editor asks whether the agency got the stills, you look it up. If a link went to the wrong person, remove that recipient, or turn sharing off for the whole export. Files already downloaded stay on that person's device.

Downloads are logged: count and last time, by email address. Views and opens are not tracked, and the passcode email tells each recipient their downloads are logged. Turning sharing off, issuing a new link and passcode, and removing a recipient are limited to the person who made the export. Each download also appears in the project activity feed.

Send images without their metadata

By default an export keeps the credit and copyright embedded in each file. Switch Strip metadata on and it removes IPTC, XMP, GPS and camera info, credit line included. The color profile and orientation stay. It works on images only and is off by default. Stripping runs in the background, and you get an email when the export is ready.

Images only. Video is not stripped.

That request means finding the right images, packaging them and sending a link. Select images, create an export, share it, and see who downloaded it.

Creating an export

Start from any view in your project. Select images from the grid, or filter by tags and collections to build your selection. Filter to approved first if only cleared images should go out.

Click Download and choose your formats. You can download now, or choose Background export and it is prepared for you and emailed when it's ready.

Sharing exports

Add recipients by email. Click Share on the export and add their addresses. Recipients don't need a ReelStorage account.

  • Their own link: each recipient gets a private link
  • Passcode: each recipient gets their own passcode in a separate email, so a forwarded link alone doesn't open the files
  • Expiry: links expire 7 days after the export is made
  • Resend or remove: resend the emails, or the person who made the export can remove a recipient without affecting anyone else

Recipients click the link, enter their passcode, and download the ZIP.

Delivery tracking

Every shared export shows, for each recipient:

  • Download count
  • Last download time

When an editor asks whether a bureau downloaded the premiere photos, you can check. Each download also appears in the project activity log.

Metadata control

Exports keep the credit and copyright embedded in each file unless Strip metadata is on. When images should go out clean, turn it on for that export. It applies to images only and is off by default. It removes IPTC, XMP, GPS and camera info, credit line included, and keeps the color profile and orientation.

Managing exports over time

The Exports page in your project shows every export you've created. Each export card has Share and recipients.

Exports last 7 days.

Revoking access

Sometimes you need to pull back access. A link was sent to the wrong person. A release date moved. A talent approval was reversed.

The person who made an export can turn sharing off, and the share link stops working. They can also regenerate share credentials, which creates a new link and invalidates the old one. To cut off one person, remove that recipient.

Files already downloaded stay on the recipient's device.

Works with the rest of your workflow

Exports connect to how you organize and approve images:

  • Tags let you filter to exactly the right images before creating an export
  • Collections can be shared from their Share button
  • Approval status is a filter: filter to approved before you export
  • Activity log shows each download in the project feed

Questions

Do recipients need a ReelStorage account?
No. Each recipient opens their own link, enters the passcode from a separate email, and downloads the ZIP.
Can I see who downloaded an export?
Yes. Each recipient shows a download count and the time of their last download, by email address. Views and opens are not tracked. The passcode email tells recipients their downloads are logged.
How long do share links last?
Exports and their links expire 7 days after the export is made. Files a recipient already downloaded stay on their device.
Can I take access back?
You can stop further downloads. The person who made the export can turn sharing off, or issue a new link and passcode so the old ones stop working. To cut off one person, remove that recipient and everyone else keeps access. Files someone already downloaded cannot be taken back.
Are exports limited to approved images?
No. An export contains whatever you select. Filter to approved first if only cleared frames should go out.

Tell us what you're shooting next.

Start with one title. Upload a shoot, bring its metadata in from a CSV, and confirm the cast. Then decide.

A person on our team reads it and writes back.