# ReelStorage — Full Documentation for AI

> ReelStorage is digital asset management (DAM) for film and TV stills and video. Photo labs, unit photographers, studio publicity, marketing and distribution teams, and archive teams use it to take stills from set to archive: upload, organise, describe, approve with talent, deliver, and find them again years later.

Film and TV stills, from set to archive. Tag an actor once and find them in every frame of the shoot. Search any shot by describing it. Priced by storage, not seats.

Talent review photos on a phone with an access code and a passcode, with no account needed. Approval links can expire on any date or never. Files are encrypted in transit and at rest. Watermarks are visible, tiled and carry each viewer's name; they are opt-in per project. Deliveries carry per-recipient passcodes, and export download links expire after 7 days. Access is controlled with granular per-project permissions. Downloads are logged per recipient with count, date and IP address, and approvals, permission changes and failed sign-ins are logged too. ReelStorage is TPN Gold Shield certified and aligned to MPA Content Security Best Practices.

Pricing is based on storage, with no per-seat fees. The plans are Starter, Professional, Studio and Enterprise, plus a free tier with 5 GB. Rosie, the AI assistant, is included on paid plans. Each organisation can have up to 100 members. Current prices are on the pricing page.

## Main Pages

- [Home](https://reelstorage.com): What ReelStorage is and how a still moves from set to archive
- [Features](https://reelstorage.com/features): Every feature page, grouped by category
- [Pricing](https://reelstorage.com/pricing): Storage-based plans and current prices
- [FAQ](https://reelstorage.com/faq): Common questions answered
- [Guides](https://reelstorage.com/guides): Step-by-step help for using ReelStorage
- [API reference](https://reelstorage.com/docs/api): The public API v1 reference, included on paid plans
- [Blog](https://reelstorage.com/blog): Articles on managing film and TV stills
- [About](https://reelstorage.com/about): About ReelStorage
- [Contact](https://reelstorage.com/contact): Get in touch
- [Privacy Policy](https://reelstorage.com/privacy): Privacy policy
- [Terms of Service](https://reelstorage.com/terms): Terms of service
- [Sub-processors](https://reelstorage.com/legal/sub-processors): Third parties that process customer data

## Features

### Ask Rosie. Approve the change.

**URL:** https://reelstorage.com/features/rosie
**Category:** intelligent-tools | **Status:** available | **Tier:** starter

Ask Rosie in plain words to find and organize work in your project. See the change before it runs, then approve it. Rosie offers only what your role allows.

**Key benefits:**
- **Find by saying it**: Ask by tag, rating, label, folder, collection, date, approval status, or text in names, captions and keywords.
- **Bulk work, done at once**: Re-tag, re-label, or move up to 10,000 assets in a single request.
- **Approve before anything changes**: You see what will change before it runs. Nothing happens until you click yes.
- **Same access as the rest of your account**: If you can't move that asset in the regular view, Rosie can't either.
- **Rosie never sees your pictures**: Only names, tags and descriptions are read.

**Target audience:** Asset managers and archivists, Production coordinators, Unit publicists, Photographers, Producers

### Credit a whole shoot day once

**URL:** https://reelstorage.com/features/bulk-operations
**Category:** workflow | **Status:** available | **Tier:** free

Set credit and copyright across a whole selection, with Replace All or Fill Empty Only per field, and check every new filename before a rename.

**Key benefits:**
- Enter credit and copyright once for the whole selection
- Choose Replace All or Fill Empty Only for each field
- See the count on the Apply button before you press it
- Check every new filename before you rename

**Target audience:** Unit Still Photographers, Publicists, Production Coordinators

### Credit and copyright on every frame

**URL:** https://reelstorage.com/features/iptc-metadata
**Category:** asset-management | **Status:** available | **Tier:** free

Set credit, copyright, caption and the film fields per frame or for a whole shoot, import them from a CSV, and send them out inside the file.

**Target audience:** Photographers, Publicists

### File a shoot by day and by pick

**URL:** https://reelstorage.com/features/collections
**Category:** asset-management | **Status:** available | **Tier:** free

File frames by shooting day in folders, then gather picks, deliverables and press packages in collections. The same photo can sit in many collections without a copy.

**Target audience:** Publicists, Photo editors

### Find the frame you need

**URL:** https://reelstorage.com/features/advanced-search
**Category:** workflow | **Status:** available | **Tier:** free

Search a project by filename, cast name or caption, or describe the shot in plain words. Narrow it by approval status, tag, collection, folder, date and camera.

**Target audience:** Publicists, Photographers, Production assistants

### How people sign in

**URL:** https://reelstorage.com/features/sign-in
**Category:** security | **Status:** available | **Tier:** free

How people sign in to ReelStorage: two-factor codes, passkeys, single sign-on for your organization, a lockout after repeated failures, and sign-out when idle.

**Key benefits:**
- Two-factor sign-in with any authenticator app, plus backup codes
- Passkeys as a passwordless alternative
- Single sign-on through your identity provider, which an owner can require for the organization
- An account locks for 15 minutes after five failed attempts
- People are signed out after 15 minutes idle, with a warning two minutes before

**Target audience:** IT reviewers, Studio marketing leads

### Name a cast member once

**URL:** https://reelstorage.com/features/face-recognition
**Category:** intelligent-tools | **Status:** available | **Tier:** free

Name each cast member once and later stills of them are tagged when the match is clear. Faces in your photos are found and grouped by person after upload.

**Target audience:** Unit still photographers, Production coordinators

### One project per production, one crew per project

**URL:** https://reelstorage.com/features/project-management
**Category:** collaboration | **Status:** available | **Tier:** free

Give each production or shoot its own project. Members see only the projects they are added to, with permissions set per project.

**Key benefits:**
- Isolated projects keep each production's assets separate
- Granular project-level permissions for every team member
- Project settings for a default metadata template, archiving, and deletion
- Assign members to specific projects without exposing the full library
- Archive completed projects to keep your workspace clean

**Target audience:** Production managers, Photographers, Studio coordinators

### Photographers upload from set without an account

**URL:** https://reelstorage.com/features/upload-links
**Category:** collaboration | **Status:** available | **Tier:** free

Send each photographer their own upload link. No account to create, the passcode arrives in a separate email, and files land in your project.

**Key benefits:**
- Photographers upload without needing an account
- Each photographer gets their own link and passcode, sent in separate emails
- Files land in your project, not filed or tagged
- Upload pages show your organization name, and your message appears once the passcode is entered

**Target audience:** Production coordinators, Unit still photographers, PR managers

### Put each reviewer's name on the stills they see

**URL:** https://reelstorage.com/features/watermarking
**Category:** security | **Status:** available | **Tier:** free

Put each reviewer's name across the stills they see. Turn it on per project member or per approval link.

**Key benefits:**
- Turn it on for a member or an approval link, and it applies from then on
- Each member's name runs across the stills they view and download, so a leaked copy with the name intact points to their account
- Set the opacity anywhere from 5% to 50%
- Originals are never modified
- Downloads are logged per person

**Target audience:** Unit publicists, Producers, Unit still photographers

### Review and pick frames in the browser

**URL:** https://reelstorage.com/features/asset-viewer
**Category:** asset-management | **Status:** available | **Tier:** free

Open a large preview in the browser, zoom in for detail, and mark selects, ratings, labels and collections from the keyboard. Credit and caption sit beside the frame.

**Key benefits:**
- Open a large preview in the browser and zoom in for detail, without downloading the original
- See EXIF and IPTC metadata beside the image
- Move through a set with the arrow keys
- Mark selects, ratings, labels and collections from the keyboard

**Target audience:** Publicists, PR Managers, Talent Representatives

### See how far approvals have got on each production

**URL:** https://reelstorage.com/features/analytics
**Category:** workflow | **Status:** available | **Tier:** free

Projects, assets, upload trends, storage and approval counts for your organization, plus your recent projects and the approvals that need attention.

**Key benefits:**
- See projects, assets, and storage across your organization
- Track the organization-wide approval rate, with pending counted apart
- Spot upload days and gaps in a 30-day upload trend
- See your recent projects and the approvals that need attention

**Target audience:** Marketing leaders, Studio executives, PR managers, Publicists

### Send selects out and see who downloaded

**URL:** https://reelstorage.com/features/exports
**Category:** workflow | **Status:** available | **Tier:** free

Export a selection as a ZIP, send each recipient their own link and a passcode in a separate email, and see how many times each one downloaded.

**Key benefits:**
- Download a selection as a ZIP, or have it built in the background and emailed to you
- Send each recipient their own link, with a passcode in a separate email
- See each recipient's download count and last download time
- Exports keep embedded credit and copyright unless Strip metadata is on, which removes the credit line too

**Target audience:** Publicists, PR Managers, Production Coordinators

### Tag frames in your production's words

**URL:** https://reelstorage.com/features/tags
**Category:** asset-management | **Status:** available | **Tier:** free

Build a tag library per project, apply tags to a selection in one action, tag as you cull from the keyboard, and filter a project by tag.

**Key benefits:**
- Create a custom tag list that matches your production's terminology
- Select the frames, then apply or remove tags in one action
- Apply tags from the keyboard while you cull in the viewer
- Filter and search a project by tag

**Target audience:** Unit Still Photographers, Publicists, Production Assistants

### Talent approvals with kill rights

**URL:** https://reelstorage.com/features/talent-approvals
**Category:** collaboration | **Status:** available | **Tier:** free

Send talent an access code and a passcode in two separate emails, no account needed. The solo and group limits you set are enforced, and every decision is logged.

**Target audience:** Unit publicists, Talent representatives

### Who can see what

**URL:** https://reelstorage.com/features/role-based-permissions
**Category:** security | **Status:** available | **Tier:** free

Decide who can view, upload, download and delete on each project. Give freelancers and clients only the access the job needs.

**Target audience:** Studio managers, IT reviewers, Production coordinators

### Who downloaded

**URL:** https://reelstorage.com/features/activity-log
**Category:** security | **Status:** available | **Tier:** free

See who downloaded a still and when, in a project activity feed you can filter and a history on each photo.

**Key benefits:**
- Downloads, uploads and approval changes are logged
- Per recipient on a shared export: download count and last download time
- See who downloaded a specific photo and when

**Target audience:** Unit publicists, Photo teams, Studio marketing leads

### Your own systems work in a project with a key

**URL:** https://reelstorage.com/features/api
**Category:** workflow | **Status:** available | **Tier:** starter

A REST API for the stills and video in your projects. An organization owner issues a key, narrows it to the actions it needs, and your scripts list, upload, tag and approve from there.

**Key benefits:**
- Keys are issued by an organization owner and narrowed to the actions they need
- List, upload, move, tag and approve the same frames the app shows
- Everything a key does is in the activity log under the owner who made it
- A key stops working the day its owner leaves the organization

**Target audience:** Studio photo labs, Production coordinators, In-house developers

## Solutions

### Digital asset management for film and TV production stills

**URL:** https://reelstorage.com/solutions/film-tv-production
**For:** Unit publicists, Unit still photographers

How a unit publicist runs a production's stills in ReelStorage: the photographer uploads from set through a link, the cast is named once and tagged from there, talent approve on a phone within the percentages you set, press kits go out with credits intact, and every download is logged.

**Key benefits:**
- Photographers upload from set through a link and a passcode, with no account to create
- Name each cast member once; later photos of them are tagged on a close match, the rest wait for you
- Talent approve or kill on a phone, within the solo and group percentages you set on the link
- Build a press kit from a collection and send each recipient their own link and passcode
- Credit and copyright stay written into image downloads unless you choose to strip them
- Every approval, download and permission change is in the activity log, with who and when

**Frequently asked questions:**

**Q: What kind of software is ReelStorage?**
A: Digital asset management built for production stills. One project per title holds the storage, cast tagging, talent approvals, delivery and the activity log. It works alongside the photo lab you already use; the lab keeps doing the lab's job.

**Q: Can it take a full feature or a season's worth of stills?**
A: Yes. Uploads process in the background, so the photographer can drop in a full shoot day and keep working while faces are grouped. Plans are priced by storage, not by seat, so the whole unit can be in the project.

**Q: How do kill limits work with a talent agreement?**
A: On each talent's approval link you enter the solo and group percentages from their agreement, separately. As they review, the screen tracks their kills against those percentages and blocks a kill that would make the required share impossible to reach. Each approve and kill is timestamped. The check uses the numbers you enter; it does not read the contract.

**Q: Do photographer credits survive export?**
A: Yes. The credit, caption, copyright and keywords are written into each image download unless you switch Strip metadata on for that export. The name in the file is still there when the shot runs. Video downloads do not carry written credit.

**Q: What will the studio's security review ask, and what can you show them?**
A: ReelStorage is TPN Gold Shield certified and aligned to MPA Content Security v5.3.1. Files are encrypted in transit and at rest. Permissions are set per project, and any member can be limited to approved stills only. Downloads are counted per recipient, approvals and permission changes are logged with who and when, and watermarking, turned on per person, tiles each viewer's name across what they see.

**Q: Can talent approve from their phone?**
A: Yes. Talent get an access code and a passcode in two separate emails and open their stills in a mobile browser. They zoom, approve or kill, and see where they stand against their percentages. There is no account to create and nothing to install.

## Blog

### Meet Rosie. Your Digital Asset Manager.

**URL:** https://reelstorage.com/blog/meet-rosie-digital-asset-manager
**Categories:** Company News, Production Workflows

Meet Rosie, the digital asset manager built into ReelStorage. Find, tag, and bulk-edit assets in plain language. Photos and footage never leave the platform.

### Now TPN Gold Shield certified

**URL:** https://reelstorage.com/blog/tpn-gold-shield-certified
**Categories:** Company News, Security & Compliance

ReelStorage is TPN Gold Shield certified. Independent assessment against MPA Content Security Best Practices v5.3.1, validated by the Trusted Partner Network.

### Why PR Teams Outgrow Dropbox for Photo Sharing

**URL:** https://reelstorage.com/blog/why-pr-teams-outgrow-dropbox-photo-sharing
**Categories:** Photo Sharing, PR Workflows

Entertainment PR teams hit Dropbox limits fast. Expired links, embargo risks, and zero audit trails make generic cloud storage dangerous for NDA-protected photo sharing.

### Photo Metadata Standards for Production Compliance

**URL:** https://reelstorage.com/blog/photo-metadata-standards-production-compliance
**Categories:** Production Workflows, Photo Management

IPTC, EXIF, and XMP metadata explained for production teams. Learn which photo metadata fields are safe to share and which can violate your NDA.

### How to Organize Thousands of Production Photos Under NDA

**URL:** https://reelstorage.com/blog/organize-production-photos-under-nda
**Categories:** Production Workflows

A practical guide to organizing thousands of production stills under NDA: folder structures, metadata, talent kill rights, embargo tracking and audit trails.

### Secure Photo Sharing for PR Agencies: A Practical Guide

**URL:** https://reelstorage.com/blog/secure-photo-sharing-pr-agencies
**Categories:** Best Practices, PR & Entertainment

Learn how entertainment PR teams protect embargoed photos and talent images. Practical steps for access control, audit trails, and secure sharing.

### Photo Management for PR Agencies at Scale

**URL:** https://reelstorage.com/blog/pr-agency-photo-management
**Categories:** Agency Workflows, Best Practices

Learn practical workflows for organizing high-volume photo libraries at PR agencies. Covers intake, tagging, search, secure sharing, and common mistakes to avoid.

### How Studios Manage EPK Photos in 2026

**URL:** https://reelstorage.com/blog/epk-photo-management-2026
**Categories:** Production Workflows, Industry Guides

Learn how studios manage EPK photos from set to press release. Covers the modern workflow, streaming platform specs, talent approvals, and security.

### How to Run Talent Photo Approvals Without the Chaos

**URL:** https://reelstorage.com/blog/talent-photo-approval-workflow
**Categories:** Production Workflows, Best Practices

Learn the 5-step talent photo approval workflow that keeps productions on schedule. Includes what to document and where the time goes.

### Unit Still Photography Workflow: Set to Delivery Guide

**URL:** https://reelstorage.com/blog/unit-still-photography-workflow
**Categories:** Production Workflows, Best Practices

The complete unit still photography workflow for film and TV. From shooting 3,000 images per day to same-day selects and full delivery in 24-48 hours.

## Guides

### Getting Started

#### Creating Your Account

**URL:** https://reelstorage.com/guides/getting-started/creating-your-account
**Difficulty:** beginner | **Time:** 3 min

Create your ReelStorage account with a secure password and verify your email to get started with the platform.

#### Signing In to Your Account

**URL:** https://reelstorage.com/guides/getting-started/signing-in
**Difficulty:** beginner | **Time:** 3 min

Sign in to your ReelStorage account, reset a forgotten password, and learn about two-factor authentication.

#### Accepting a Team Invitation

**URL:** https://reelstorage.com/guides/getting-started/accepting-an-invitation
**Difficulty:** beginner | **Time:** 3 min

Accept an invitation to join a team on ReelStorage, review the invitation details, and complete your profile setup.

#### Setting Up Your Organization

**URL:** https://reelstorage.com/guides/getting-started/onboarding
**Difficulty:** intermediate | **Time:** 5 min

Complete the onboarding wizard to create your studio, choose a plan, and invite team members to start collaborating.

#### Using the Dashboard

**URL:** https://reelstorage.com/guides/getting-started/dashboard
**Difficulty:** beginner | **Time:** 5 min

Get an overview of your studio with the dashboard, including project stats, recent activity, approvals, collections insights, and quick actions.

### Organizing Assets

#### Managing Projects

**URL:** https://reelstorage.com/guides/organizing-assets/managing-projects
**Difficulty:** advanced | **Time:** 10 min

Learn how to create, organize, and manage photo projects in ReelStorage, including settings, team members, and archiving.

#### Uploading Assets

**URL:** https://reelstorage.com/guides/organizing-assets/uploading-assets
**Difficulty:** advanced | **Time:** 8 min

Learn how to upload photos and videos to your project using the upload window, monitor progress, and verify your files appear in the asset grid.

#### Using Tags and Metadata

**URL:** https://reelstorage.com/guides/organizing-assets/tags-and-metadata
**Difficulty:** intermediate | **Time:** 8 min

Learn how to create, edit, and manage project tags to organize your assets by people, objects, and locations.

#### Browsing and Selecting Assets

**URL:** https://reelstorage.com/guides/organizing-assets/browsing-and-selecting-assets
**Difficulty:** advanced | **Time:** 8 min

Learn how to browse your asset grid, search by name or metadata, sort and filter results, and select assets for bulk actions.

#### Editing Asset Metadata

**URL:** https://reelstorage.com/guides/organizing-assets/editing-metadata
**Difficulty:** advanced | **Time:** 10 min

Learn how to view and edit IPTC metadata fields on your assets, including titles, descriptions, copyright info, and location data.

#### Viewing the Activity Log

**URL:** https://reelstorage.com/guides/organizing-assets/activity-log
**Difficulty:** intermediate | **Time:** 5 min

Track every change in your project with the activity log, including uploads, approvals, metadata edits, and team actions.

#### Organizing Assets with Collections

**URL:** https://reelstorage.com/guides/organizing-assets/collections
**Difficulty:** intermediate | **Time:** 8 min

Learn how to create collections, add assets to them, view collection contents, and manage collections from the sidebar.

#### Organizing Assets with Folders

**URL:** https://reelstorage.com/guides/organizing-assets/folders
**Difficulty:** advanced | **Time:** 5 min

Create, rename, and manage folders to keep your project assets organized by shoot day, location, or any grouping that fits your workflow.

#### Using the Asset Viewer

**URL:** https://reelstorage.com/guides/organizing-assets/asset-viewer
**Difficulty:** advanced | **Time:** 8 min

Open the full-screen asset viewer to preview photos and videos, navigate between assets, zoom and pan, and review metadata, tags, approvals, and comments.

#### Searching and Filtering Assets

**URL:** https://reelstorage.com/guides/organizing-assets/search-and-filters
**Difficulty:** advanced | **Time:** 10 min

Use the search bar, sort options, quick filters, and the advanced Filters panel to find exactly the assets you need in any project.

### Sharing & Distribution

#### Sending Approvals to Talent

**URL:** https://reelstorage.com/guides/sharing-and-distribution/approvals
**Difficulty:** advanced | **Time:** 10 min

Create talent approvals, assign images for review, and track approval progress with detailed statistics and settings.

#### Using the Talent Portal

**URL:** https://reelstorage.com/guides/sharing-and-distribution/talent-portal
**Difficulty:** advanced | **Time:** 8 min

Sign in with your access code, review images, approve or reject photos, and finalize your selections in the talent portal.

#### Exporting and Sharing Files

**URL:** https://reelstorage.com/guides/sharing-and-distribution/exports
**Difficulty:** advanced | **Time:** 8 min

Learn how to export assets from your project as ZIP files, download them, and share exports with external recipients via email.

#### Creating Upload Links

**URL:** https://reelstorage.com/guides/sharing-and-distribution/upload-links
**Difficulty:** intermediate | **Time:** 5 min

Create secure upload links to collect files from external photographers, agencies, and collaborators directly into your project.

### Account & Billing

#### Managing Your Organization

**URL:** https://reelstorage.com/guides/account-and-billing/organization-settings
**Difficulty:** advanced | **Time:** 8 min

Update your organization details, invite team members, customize branding, and configure security settings from the Organization page.

#### Managing Your Subscription

**URL:** https://reelstorage.com/guides/account-and-billing/billing
**Difficulty:** intermediate | **Time:** 5 min

Review your storage usage, view your current plan, manage payment methods, and download invoices from the Billing page.

#### Managing Your Account Settings

**URL:** https://reelstorage.com/guides/account-and-billing/account-settings
**Difficulty:** beginner | **Time:** 8 min

Update your profile, change your email or password, turn on two-factor authentication or passkeys, review active sessions and manage your data from Settings.

#### Viewing Analytics

**URL:** https://reelstorage.com/guides/account-and-billing/analytics
**Difficulty:** beginner | **Time:** 5 min

Review your organization's performance metrics including project activity, upload trends, approval rates, and talent engagement.

### Developers

#### Authenticating with an API Key

**URL:** https://reelstorage.com/guides/developers/authentication
**Difficulty:** intermediate | **Time:** 5 min

Create an organization API key, send it in the x-api-key header, and understand what a key can and cannot do.

#### API Key Scopes

**URL:** https://reelstorage.com/guides/developers/scopes
**Difficulty:** intermediate | **Time:** 6 min

Every scope an API key can hold, what it unlocks, and the rule that scopes only ever narrow what the key's creator can do.

#### Uploading Files Through the API

**URL:** https://reelstorage.com/guides/developers/uploads
**Difficulty:** advanced | **Time:** 10 min

The three-step upload protocol: presign, PUT the bytes to storage, then complete. Limits, conflicts, and how to retry.

#### Errors, Pagination, and Limits

**URL:** https://reelstorage.com/guides/developers/errors
**Difficulty:** intermediate | **Time:** 6 min

The error envelope, every status code the API returns, why 404 means 'not visible to this key', pagination, and rate limits.

#### API Changelog and Compatibility

**URL:** https://reelstorage.com/guides/developers/changelog
**Difficulty:** beginner | **Time:** 3 min

What ReelStorage promises about API v1, what counts as a breaking change, and a dated record of what has shipped.

## Workflow

### From set
**Used by:** Photo labs and unit photographers

Upload links let photographers upload with no account. Uploads resume after a dropped connection. 21 RAW formats are supported, and RAW, JPEG, XMP and Capture One files from the same frame are kept together as one frame.

### Organise
**Used by:** Photo teams and labs

Faces are detected and grouped by person, so the cast is tagged once and confirmed. Selects are made with the 1, 2 and 3 keys, XMP ratings and labels are kept, and images can be gathered into collections.

### Describe
**Used by:** Labs and archive teams

40 IPTC and XMP fields, metadata templates applied at upload, and a CSV export and import of up to 10,000 rows. The camera filename stays searchable after a file is renamed.

### Approve
**Used by:** Publicity

Talent review on a phone with an access code and a passcode, sent in separate emails, with no account needed. Kill ratios are set separately for solo and group images, worked out from who is tagged. Reminders and kill sheets are included.

### Deliver
**Used by:** Marketing and distributors

Exports in up to 3 sizes, per-recipient passcodes and download counts, credit metadata embedded or stripped, a visible watermark with the viewer's name, and contact sheets.

### Find, years later
**Used by:** Archive teams and distributors

Search by describing what is in the frame, by exact filename, or with filters.

## Frequently Asked Questions

### What is ReelStorage?
ReelStorage is digital asset management for film and TV stills and video. It covers a still's whole life: upload from set, face tagging and metadata, talent approvals, delivery, and search years later.

### Who is ReelStorage designed for?
Photo labs, unit photographers, studio publicity, marketing and distribution teams, and archive teams working in film and television.

### How does talent photo approval work?
Talent and their representatives get an access code and a passcode in separate emails, and review photos on a phone with no account needed. They approve or kill each image. Kill ratios are set separately for solo and group images, worked out from who is tagged in each frame. Approval links can expire on any date or never.

### How does ReelStorage protect unreleased content?
Files are encrypted in transit and at rest. Watermarks are visible, tiled and carry each viewer's name; they are opt-in per project. Deliveries carry per-recipient passcodes, and export download links expire after 7 days. Access is controlled with granular per-project permissions. Downloads are logged per recipient with count, date and IP address, and approvals, permission changes and failed sign-ins are logged too. ReelStorage is TPN Gold Shield certified and aligned to MPA Content Security Best Practices.

### How does pricing work?
Pricing is based on storage, with no per-seat fees. The plans are Starter, Professional, Studio and Enterprise, plus a free tier with 5 GB. Rosie, the AI assistant, is included on paid plans. Each organisation can have up to 100 members. Current prices are on the pricing page.

### Does ReelStorage support video?
Yes. Videos play in the browser, with thumbnails and a scrub preview. Face tagging and watermarks apply to photos.

### How does face tagging work?
Faces in uploaded photos are detected and grouped by person. You name a person once and confirm the matches, and can then find them in every frame of the shoot.

### What metadata does ReelStorage support?
40 IPTC and XMP fields, including credit, copyright and captions. Metadata templates can be applied at upload, and metadata can be exported and imported as CSV, up to 10,000 rows at a time. Credit metadata can be embedded in or stripped from exported images.

### Can external photographers upload files?
Yes. Upload links let photographers upload into a project with no account. Uploads resume after a dropped connection, and RAW, JPEG and sidecar files from the same frame are kept together.